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Upfront cost. Effective monthly cost. We have her unlimited contract which gives her everything, but it is still on 3G, and she has recieved nothing to change the SIM to 4G. I am not connected to the network. The usual Virgin run around rubbish. My mother did neither, and still got sent one, unfortunately it lacked any real explanation of what it was, and why it was sent. Worse, there was no indication whatsoever which of the two SIMs on the account it was intended to replace.
Consequently it got sent back. Virgin really need to do something about the clarity or lack therof of communications they send out. I was sent 2 4g sim cards,i only use 1. I have never used the other 1 but i am still being billed monthly for it.
Just spoke to customer services to try and remove the number from account and get refunded. I was told to ring back. Im already regretting joining virgin. They can't port your number properly. I can call and text and they see the right number but no one can call or text me. Calling me on the temporary number is the same, doesn't work. Because of this WhatsApp has stopped working. I'm really thinking about cancelling the whole thing.
This guide completely overlooks the fact that, if you put your shiny new purple SIM into an iPhone 5S, it will become locked and totally useless forever. Virgin will refuse to help you; blaming Apple, and vice-versa. You will be left with a brick. Do not do it!
Have your say on what everyone's saying. Sign in to vote or comment. If you need to jet away somewhere, we'll help make sure you're covered. We have traveler's packages and great international roaming rates , so you don't get bill shock when you open your mobile bill. Managing your profile, seeing your bill and balances or making changes to your account can all be done in My Account. To register for My Account you'll need your account or mobile number.
SIM only deals
It's super easy. You'll need to check your phone's user guide to find out what type of SIM card you'll need. If you're unsure take your phone to a Virgin Mobile Store and we'll help you out. Good question. Unlock your device at no charge by logging into My Account or contact us.
Visit Unlocking Your Phone to learn More. A non-Virgin Mobile phone needs to be unlocked and compatible with the Virgin Mobile network before we can hook it up. If you bought your phone from another company, there's a good chance that it's locked.
Best SIM only deals in August from £5 per month | TechRadar
It's pretty normal. If you're not sure, stop by one of our stores and put an activated SIM in your phone to see if it works. You'll need to visit a Virgin Mobile store or call us at If you bought your phone at a Virgin Mobile store, on virginmobile. If you bought it somewhere else, then you can find out if it's compatible with our network by using the Phone Lookup tool.
We can help you out with support for all voice calls and text messages. If you need help with that stuff, just give our Care Specialists a shout at Sorry, but we can't help you out with any troubleshooting for setting up data or data issues with a non-Virgin Mobile phone. If you've got questions about that, give your phone's manufacturer a call. Head's up! You should'e received one with your new iPad.
Virgin Mobile SIM Only Deals
The default APN you use will change based on what kind of tablet you've got. For Playbooks, make sure it's set to blackberry.
Flexi-Data Plan. Check out our current tablet plans for more information. Data roaming outside of Canada and the U. We're sad to see you go, but if you want to cancel just call Care at We'll need 30 days notice to cancel your plan. Data can't be shared between a smartphone and a tablet.